Frequently Asked Questions
Where do you sell?
You can search for an authorized retailer by going to our Boutiques page. You can enter the city and state that you’re in, or your zip code to our store locator and find the closest retailer to you.
If you’re outside Canada and the US, then we suggest you send us an message through our Contact Us page.
Do you sell online?
We do not sell online or through online boutiques. We believe that every bride is entitled to service when purchasing their wedding dress. It’s an important milestone in your life, we need to make sure that you’re in good hands. Our authorized retailers are highly rated and are the best in the industry. They will be able to assist you with any questions you have with purchasing one of our gowns.
Are your products ethically made?
Absolutely! We do all designing in our head office in Calgary, Canada, but we work with some of the best artisans and skilled pattern makers and sewers in our partnered manufacturing facility overseas. We have routine facility checks, and ensure all employees have a living wage to provide for their families.
Can you make a custom gown?
We can do customizations on gowns from our collection, but we don’t do personalized creations for brides. We suggest you speak to your sales consultant at an authorized retailer to discuss what you’re looking for in a gown. They’ll be able to answer and let you know what services are available to customize.